The 21st Century phenomenon of “ghosting” (disappearing into the ethers, without a word of farewell), usually associated with casual personal relationships, has entered the world of work.
Candidates are not only ghosting job interviews, they’re ghosting their new jobs. It’s an employer’s market and boy, is that leading to some unfortunate behavior.
In a jobs market that’s desperately in need of great hires, this is a distressing development to say the least. As it is, HR is challenged to get the bums in seats needed to keep the wheels turning. Just add ghosting and employers are being treated to a whole new level of intake and detention turbulence.
But how much of this is due to a cavalier attitude on the part of new hires? Sure, they know they can write their own tickets, but are they responding to a bad candidate experience?
A Hot Market
With the market in the employee’s corner, job-seekers have more opportunities. This has somewhat emboldened their behavior, with some employees reporting new hires disappearing without notice, once they’ve started their new jobs.
In May of this year, US unemployment reached 3.8%. More job vacancies existed than did people looking for work. That’s just the second occasion on which this condition has existed in the past 20 years.
And here’s an eye-opener: 2.4% of employed people quit to move to a better offer. That’s a larger percentage than we’ve seen in over a decade and a half.
No Shows Abound
In sectors like the service industry and trucking, no-shows are a common occurrence. But this trend is cutting across all areas of the economy.
And while no formal statistics are kept on ghosting, some employers estimate that between 20 and 50% of applicants and employees are just not showing up. No notice. No explanation. They just go up in a puff of smoke.
And that’s a striking statistic. But this trend is about more than the employment market and the fact it favors job seekers. What else might be behind it?
Could it be a bad candidate experience?
For years, job-seekers have been shooting resumes into “the void”. That void consists of sending a cover letter and resume to a prospective employer and not even getting an auto-response to indicate that their message has been received.
So, who’s to say that ghosting isn’t just a rather unprofessional form of payback? Here are some numbers which may surprise you and which should prompt reform in your candidate experience:
Only 20% of job seekers report receiving any contact from hiring managers/recruiters.
Only 8% were notified that a candidate (not them) had been selected.
Almost half of candidates report that they heard nothing from employers after waiting 2 months.
At Precedent HR, we think you can do better than that.
Precedent HR is setting the standard with an applicant tracking system which reaches out, makes connections and maintains them.
Sick of getting ghosted? Maybe it’s time for real change, with the recruitment software professionals at Precedent.